Our story - The Firehall Dentist

5.0

Based on 300 reviews

19:06 13 Jan 25

Always a great experience at the Firehall Dentist. My family has trusted them with our dental care for almost 20 years. They are professional, knowledgeable and compassionate.

Natalie Tyers

17:39 13 Jan 25

I’m very satisfied with my experience, Joanna was friendly and did an awesome job cleaning my teeth. I would highly suggest the Firehall dentist.

Lewis Luffman

22:25 12 Jan 25

fast efficient friendly staffthe dentist is first classit's almost like not going to the "dentist"go there, you won't be disappointed, I promise you

E. Schpud

16:13 11 Jan 25

I have been a patient of The Firehall Dentist for almost 30 years and have always been impressed with the friendly, competent staff and modern facility and equipment. They always have time to answer any questions and never pressure you in any way..

Siddhartha Choudhury

15:43 27 Nov 24

I am a regular patient of Firehall Dentist, I visited many dentists but Firehall Dentist is unparalleled. All the staff are so friendly, caring, and accommodative.

Richard McLagan

15:23 27 Nov 24

Over the last 20+ years both me and my good wife have relied upon and enjoyed a great deal, our relationship with The Firehall Dentists, especially Hyde and their hard working and joyful professional hygienists and administrative staff.First rate in our book and always look forward to our regular tuneups.Yours TrulyRichard McLagan

Steve Rohr

01:37 27 Nov 24

Septi

00:57 27 Nov 24

Great place and great people. :)

Dianne Cornish

23:11 26 Nov 24

The staff at Firehall Dentist are always polite and friendly, helping to put their clients at ease. Dr. Stephen Dyment is a wonderful dentist and person. He is a perfectionist and always does a good job. The dental assistants are friendly and professional. All of this contributes to a positive experience

John Green

14:44 04 Nov 24

My wife and I have been going to Firehall Dentist for 25+ years and our kids have been going since they were toddlers. Dr Heidi, Dr Stephen and the entire staff are the best! Great dentists, great people. HIGHLY recommend!

Connor Denbok

05:46 12 Oct 24

Amazing! Can’t say enough good things about this place. All the staff I’ve met is top notch and having had the same procedure done in multiple places I can honestly say without a doubt the quality of work is best around.

Kim Semple

20:45 11 Oct 24

The Firehall Dentist is always a great experience. All the staff are super friendly and experienced. I actually look forward to my appointment. Thank you to everyone there.

Mary Barr

12:48 01 Oct 24

We have been coming to the Firehall Dentist for years and they are the best; went out of their way to help my husband who needed work before an operation. I have lost the odd tooth and got an appointment very fast. The staff and the dentists could not be nicer and more helpful. I would not go anywhere else. Mary

A S

20:37 30 Sep 24

My daughters 3rd dentist appt. and they made her feel so comfortable, she loved her visit. Elaine is the best! Love coming here

Stephanie Glenney

20:14 30 Sep 24

Been going here for years, very friendly staff, super clean always feel taken care of!

Emily Taylor

14:16 13 Sep 24

I have been with the Firehall Dentist for 30 years! Stephen and Heidi and their entire team are exceptional! They have a true passion for dentistry and every one there is dedicated to providing the best possible experience for patients. They are especially great with children and people who may feel anxious about visiting the dentist. You are always made to feel comfortable, welcome and informed. I would recommend the Firehall Dentist to anyone looking for exceptional dental care.

Jennifer Carr

21:39 07 Sep 24

Every visit to the office is a pleasure, thanks to LeeAnn's warm smile and professionalism at the front desk. I've had appointments with various hygienists, and every single one has been exceptional—truly chef's kiss! My most recent visit with Dr. Tam was no different—perfect from start to finish. Consistently outstanding experiences keep me coming back. Highly recommended!

lori beth

18:52 07 Sep 24

I have been going to the Firehall Dentist for almost 30 years. I have grown up with them and they have done all my dental work. They are exceptional in their care and treatment of patients. They know how to work with sensitive individuals and even though I am no longer in Waterdown, I still commute to see them (my mom does too who is over an hour away!)Thank you 💜

Robert Knopp

20:05 22 Aug 24

Always treated like a king, by the friendly and helpful staff.I highly recommend them!

Lauren Campbell

19:56 22 Aug 24

Staff are friendly and accommodating, I have only had good experiences here and am very satisfied with the service.

Diana R Ahmed

20:28 17 Aug 24

Very caring and professional dental office. The dentists here are wonderful people who really care about their patients and the staff are great as well. The atmosphere is calm and they never seem to run late. Highly recommend !

Judith LevingsJudithL

12:40 13 Aug 24

Best dentist practice in Waterdown. The staff is fabulous, always friendly and accommodating. Would highly recommend them.

Donna Orr

18:24 14 Jul 24

I’ve been using the Firehall Dentist for over 30 years. My children have grown up with their dental care and have very positive memories. In our family going to the dentist has always been something to look forward to. I moved to the Niagara area 13 years ago but I still return to Waterdown for the Firehall Dentist. 2 of my 3 adult children live in Southern and Eastern Ontario and make long treks from their home communities as well.

Rachelle Stewart

16:20 05 Jul 24

The Firehall Dentist has provided me with exceptional dental care since the year 2000 and my son has been coming with me since he was just a wee lad. (Born in 2005) We have developed a relationship with some of the staff there. Andrea has been my hygienist for all these years and Leanne at the front desk has been great! She always remembers our names as we walk in and asks us about things that are going on that we have shared with her in the past. Doctor Heidi and Doctor Stephen are both very friendly and knowledgeable dentists who love their patients and staff alike. It's a very positive, welcoming atmosphere and I would highly recommend them to anyone looking for a new dentist. We drive in from the Binbrook area to have our teeth cleaned by them.

Elizabeth Denham

10:09 18 Jun 24

Dr. Heidi at the Firehall Dentist is the best dentist I have ever encountered. She is very pleasant and keeps up with all the latest techniques. The hygienists are. Very thorough and do a great job keeping the teeth in good condition.The office staff are very helpful and friendly and bend over backwards to help if you have a dental emergency.Overall a great dental office.

Wayne Stickley

16:48 08 Jun 24

The staff are consistently respectful and polite. They use my name as often as they can which makes me feel like a valued patient, and not another customer passing through. Thank you to all of the staff, and particularly to Lilliana who is always friendly, kind and caring. I was in again last week. Lilliana took care of the technical parts of the visit, and was asking how my family is doing, remembering some of the important events. Dr. Dyment was his usual kind and gentle professional.

Sharon Wiebe

14:11 08 Jun 24

Been going to The Firehall Dentist for over 15 years. Dr Stephen Dyment is the best! He is always in the present moment for you. Treated with patience and kindness with all his knowledge and experience. The friendly office staff always respectful and helpful. The offices are modern, thoughtfully decorated and laid out for the needs of everyone.

Christina Greiner

03:24 01 Jun 24

Every experience I have had at Firehall Dentist has been a positive one. Starting from the moment you walk in the front door you are greeted with a welcoming smile and attentive staff.Each of the dentists are highly experienced and have demonstrated a superb standard of quality service.I was blown away when I hadn’t seen a particular dentist for over two years and had only met him twice and he still remembered details about me personally.The supporting staff also went out of their way to answer all my questions and be helpful in any way they could.For these reasons I will continue to travel over an hour one way to this clinic.I would highly recommend Firehall Dentist to anyone!

Jim Brownridge

19:45 30 May 24

Good reminder of your appointment. No waiting for your appointment. Friendly informative service.

Leslie McCowell

20:12 28 May 24

Steven, Heidi and all of the staff at Firehall Dentist are absolutely the best. They are so welcoming from the moment you walk through the front door. Always willing to adjust your booking or add to the cancelation list when necessary. My family have been going to the Firehall for 25 years.

Monica Webber-Green

16:05 02 May 24

My family and I have been loyal patients of The Firehall Dentist since it first opened! The care has been so wonderful, that now that we've moved almost 2 hours away, we still come here for our dental care! We are so grateful for their kind, gentle care.

Darren Young

00:37 23 Apr 24

My wife and I have been going to the Firehall dentist for over 25 years and will never leave. We even moved from Waterdown and still do the drive. The friendly, professional staff, the clean premises and the kindness and great work from Stephen and Heidi make it top notch!

Lindsay Robinson

16:57 06 Mar 24

I love the Firehall Dentist! I have been a patient for over 30 years. All of their staff are friendly, helpful and good at what they do. Dr. Stephen Dyment is a gem of a human being and an excellent dentist. He exhibits his expertise with kindness and gentleness. He is the perfect dentist for a nervous patient.

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